Recent Posts

Winter is Coming for New London!

11/1/2019 (Permalink)

For New London residents, winter is rapidly approaching. Once fall begins, the temperatures continue to drop very quickly. Drops in temperature bring all sorts of issues – especially for commercial property owners. Cold weather means burst pipes, snow melt related leaks, smoke or soot damage from puff-backs, and a number of other issues. Luckily, if you know to call SERVPRO of New London you don’t have to worry about these problems.

SERVPRO New London can be your commercial winter disaster go-to! We can help restore your property from any water, fire, mold, or sewage related disaster – and more! When the harsh New London winters bring commercial property damage, know who to call! SERVPRO of New London will be there for you, 24/7 – 365 days a year!

Prevent Electrical Fires - 10 Tips!

10/30/2019 (Permalink)

toaster Gadgets mean appliances like this toaster

First. if you are in doubt, call an electrician.

1) Have an electrician check the breaker panel or fuse box and fix any damaged parts.

2) Have an electrician scrutinize the wiring.
Any old wiring should be replaced.

3) Be on the lookout for broken plugs or switches.

4) Don't overburden circuits.
Limit the number of gadget you use and plug them into the right outlet.

5) Don't “abuse” connections. To many overloaded plugs are dangerous.

6) Unplug gadgets when you're not using them.

7) Use superior electrical merchandise when changing out wires or other items.

8) Do not use gadgets that are damaged.

9) Make sure to put in smoke and carbon dioxide alarms where mandatory.

10) Don't plug a lot of gadgets into 1 extension cord. Only quality authorized extension cords that are made to handle the electrical loa should be used.

Let your local experts handle this. We can be contacted at 1-800-374-3213

5 proven smoke odor removal methods

10/25/2019 (Permalink)

a cartoon image of an atom Molecules are the answer

Scrub the air the HEPA way
Our smoke and fire damage restoration experts use a HEPA (High-Efficiency Particulate Arrestor) to "scrub" the air. We use HEPA equipment from the first moment to the last stage of the restoration process. They're really effective and remove 99.97% of particles 0.3 microns and larger in size. These airborne particles create smells and need to be removed.

Thermic fogging
When you "fog" using a special deodorizer released through fogging. The benefit of thermal fogging is it permeates all of the areas. It pushes into areas behind floors and walls. Thermal fogging is the discipline of aroma alteration to countercheck smells for lasting odor removal.

Vapor modification
Vapor Modification uses a fragrant material gasified from a closed container. The material is distributed in the air using a fan or blower.

Ozone
This popular process removes smoke and odor molecules from the air, even hard-to-neutralize molecules of smoke from cooking fires. Ozone is a potent oxidizer.

Hydroxyl
The hydroxyl radical was 1st discovered by scientists in 1963. It’s called a “detergent” of the troposphere. Hydroxyl reacts with numerous pollutants and assists in demolishing them.

Let your local experts handle this. We can be contacted at 1-800-374-3213

SERVPRO New London - The CEO

10/25/2019 (Permalink)

Photo of CEO smiling Mario Luciani, CEO

You have a residential or commercial property disaster, now what? Making a decision on what restoration company to use is often the next step. Rather than using valuable time to compare your options, go with the easy choice. SERVPRO of New London is the restoration company you can, and should, trust! Why? Because of our CEO!

Mario Luciani, CEO, has been in the restoration industry for over 13 years. He’s worked hard to ensure his team is made up of only the most knowledgeable, dedicated, and ambitious professionals. When asked what he thinks is most important in running a business, Mario answered, “For me, helping my customers in their time of need is most important. I believe that my team goes above and beyond to ensure the customer is always taken care of. Dedication and respect for our customers is so important in this business.”

We believe in the power of leadership and Mario Luciani is the leader you can trust with your restoration needs: call his team at SERVPRO of New London today!

Removing the smell of smoke in 3 steps

10/19/2019 (Permalink)

ignited match releasing fire and smoke on a black background Get rid of the smoke smell

Three steps to fresh air

1. Remove the origin of the smell
First, remove the source of the smell. Remove all burnt units like drywall, furniture, cabinets, and contents that you cant salvage. Also do a deep, elaborate cleaning of all the items salvaged and materials. It's important to use the proper cleaning materials.

2. Clean any air ducting
Clean the ducting in the entire residence or business. Smoke, dust, and soot carry the smells and the sensory memory of the fire because the particulate matter remains inside the ducting system. Cleaning the heating, ventilation and airconditioning system at the beginning of the restoration procedure keeps re-contamination of the cleansed areas.

3. You need to remove the airborne smell
The VOC’s and PIC’s that create the odor stay in the air, so it's important to remove them from the air in order to remove the smoke smell.

We use an assortment of special methods to complete the smoke odor removal. The goal? — The absolute removal of the offending smoke smell.

Let your local experts (IICRC trained professionals) handle this. We can be contacted at 1-800-374-3213

A Mellow Hurricane Season in New London

10/16/2019 (Permalink)

Hurricane season began on June 1st, but luckily for the New London community, we’ve barely seen any signs of storms so far this year. Last year’s storm season was much more active than normal but it looks like this year we’ve had the opposite experience. Weather experts note that the storms are lessened this year due to the impact of El Nino. El Nino creates higher than normal winds in the Atlantic which helps to reduce storm development over the ocean waters.

If storm season does pick up, know that SERVPRO of New London is here for the New London community. We mitigate damages and restore commercial and residential properties from storm related events. If you need restoration after a storm, give SERVPRO of New London a call.

We'll Handle The Dirty Work!

10/16/2019 (Permalink)

Recently, a customer of ours dealt with a huge sewage backup. They had sewage throughout their entire bathroom, a bedroom, and two hallways. We got our team from SERVPRO New London in to their home to mitigate the damage right away. We cleaned up the area, removed all contaminated items, and were able to sanitize and spray antimicrobial. On day 2, while we had equipment running to dehumidify the air and dry affected areas, the customer had ANOTHER sewage backup! Luckily, we we’re able to arrive onsite quickly and perform Emergency Mitigation Services right away.

This customer was smart and chose to use SERVPRO of New London to help them with their sewage disaster. We are working hard to bring their home back to normal. If you ever face a similar sewage disaster, call SERVPRO of New London to do the dirty work for you!

Need Insurance Claim Help?

10/15/2019 (Permalink)

If you have water damage in your home, its hard enough to deal with. You have plenty to worry about – trying to get in touch with your insurance company, filing a claim, and following up can be an added stressor during an already difficult time. If you’re smart – you can choose a restoration company, like SERVPRO of New London, that can take this stress away! Our team has extensive experience dealing with the insurance industry so we’re able to walk you through the ENTIRE claims process – no extra charge, it’s just what we do!

So, when you need a restoration company, call SERVPRO of New London to take the stress of dealing with your insurance company out of the picture. Available 24/7, 365 days a year – call now!

PHCC Continuing Education

10/15/2019 (Permalink)

training room, empty SERVPRO of New London's Training Room

On October 2, Sean Spatafora, a member of SERVPRO of New London’s marketing team, ran a PHCC Continuing Education Class for local plumbers.  We hosted the class right in our brand new, state of the art, training room located in our East Haven office. The class was a great success and was attended by over 15 local tradesmen.

As a trademark, Sean is known for visiting his customers and making them breakfast sandwiches in the morning. For this class, Sean did the same! All attendees enjoyed donuts, muffins, fresh fruit, coffee, juice, and homemade bacon egg and cheeses in the morning. In the afternoon, a local restaurant brought in sandwiches and wraps for the guys!

Do you ever have a need for a meeting space? We love to host insurance agents, property managers, plumbers, and many other groups for continuing education classes and seminars! Choose SERVPRO of New London for your next Continuing Education Class!

Commercial Fire Damage

10/15/2019 (Permalink)

Have you ever faced fire damage at your New London commercial property? We hope you haven’t! BUT, if you have had to deal with commercial fire damage at some point, you know how catastrophic it can be. Fire fighting efforts often lead to additional water damage on top of the already disastrous fire damage. Then, water damage, if not handled correctly, can lead to dangerous mold growth. See how quickly fire damage can spiral into a much larger issue?

If you’re smart, you’ll know to call SERVPRO of New London when facing commercial property damage. We can properly restore your property back to its original state after dealing with fire and water damage. We’ll also make sure things are done right and ensure no mold growth will begin. Your commercial property is important, don’t let fire, flood, or mold damage destroy it. Call SERVPRO of New London today.