What our Customers say...

Fire Damage Testimonials

I appreciate the services that SERVPRO of New London provided after the fire at my property in New London CT. I especially appreciate the professionalism of SERVPRO Disaster Relief Specialist Clever. The guidance and assistance that he provided, especially on the date of the fire, was first rate and very much appreciated. He provided reassurance at a time I really needed it.

When disaster happens, it is imperative that the provider be prompt, detail oriented and wonderful communicators. That is exactly the service I received at SERVPRO of New London. I don't know what I would have done without them after the fire.

SERVPRO of New London was unbelievably accommodating and caring going way above and beyond the call of duty over what I was expecting. You were forthcoming about what insurance would be likely to cover and what I could salvage that could be restored during the renovation timeframe. Thank you!

SERVPRO of New London provided excellent and timely fire damage restoration service following a fire in our clubhouse in Uncasville CT. The range of sub-contractors that worked at the fire restoration works program were skilled and efficient. I would not hesitate in using SERVPRO of New London again for any disaster restoration program we might need relating to fire damage, flood damage or specialised commercial cleaning services.

I want to thank you for everything you’ve done to clear the damage caused by the fire. It would have left unpleasant reminders if it weren’t for you! Please thank your staff for their good services and their availability to answer my endless questions. I’m happy to be back in my house, especially since all the work was so well done!

Dear Brian,

It is amiss of me that I have not provided feedback to your company well before now. I apologize for this delay.

Last December we experienced a house fire at our place of residence in New London. It was an extremely traumatic time for my family members and me.

However, we were impressed with the manner in which your employees handled the cleaning process at our home and the promptness in which this occurred. Your work was greatly appreciated!