Recent Posts

What To Do When Your Basement Floods - Before doing anything, think safety first!

8/15/2018 (Permalink)

Specific dangers that come with a flooded basement include:
Electrical Hazards & Contaminated Water

Most people recognize the real problem that fire and burglary pose on their homes.

Surprisingly, water damage is even a bigger and more common problem.

Water damage may not sound serious, but it can be very dangerous too.

Electrical Hazards
I'm deadly serious here. Water and electricity have always been a dangerous combination. The voltage can potentially cause burns, shocks and electrocution, even death.

I'm not trying to alarm you, but most people never associate a flood in their basement as a potential electrical hazard and how severe a risk it might be.

During a basement flood after rain, a basement sewage flood or even a common burst pipe in the basement or even water leaking down from an upstairs break.

Water can hit electrical connections or seep into electronics and make the water in your basement "hot" or electrified.

You may have a TV, a radiant heater or something as familiar as leaving your phones power cord plugged into the wall socket and the other "live" end on the floor.

It can be submerged or merely touching the water, and that would be enough to transfer the electricity to all the water in the basement.

Submerged appliances and electronics are common and potentially very dangerous.

If you’re stepping off your steps into the water or if your standing in a ¼ inch of water (or less) and it’s already electrified that could be trouble.

Water is an excellent conductor and, in this case, you can be in the path from the electricity to the ground and put yourself in danger without even knowing it.

Do not enter the water unless you have shut off the electricity to your home, and make sure not to plug in any electronics or “electrical anything” that you think is not completely dry. Turn the power off or disconnect the power.

Expect The Water To Be Contaminated
This hazard can be more common and indeed more expected.


Potential causes could include:

  • Harmful chemicals

  • Bacterial pollutants

  • Groundwater that could seep in with fertilizer or pesticides

If you’re going to have a look before the professionals arrive get suited up

Step 1: Put on Protective Gear
Before or after your plumber or contractor may have removed most of the hazards from your basement, it’s still a safety best practice to suit up with protective gear before venturing into the basement.

Must Haves:
• Thick gloves

• Waterproof boots (preferably rubber)

• Mouth mask (surgical mask) and goggles

Here’s what to look for:

  • Look for the source of the water.

  • You need to identify the source of the water and stop the water from continuing to seep/pour into your basement.

How Basements Flood

1) Water Pipes 2) Ground Water 3) Sewage

Plumbing and Water Leaks

  • It could be a leaking or burst pipe

  • It could be a leaking sewage line or wastewater

  • It could be the water hose to your washing machine is broken

  • leaking water tank or water heater or merely a frozen pipe that's starting to thaw

Two easy ways to tell if a burst pipe is causing your basement to flood

Look at the clarity of the water:

  • Is the water clean or does it look dirty or muddy? (groundwater or sewage)

  • Is the water coming directly into your house or pouring down from a higher level? (broken water pipe or sewage)

Clean water coming from upstairs is almost always coming from a water pipe.

If it’s coming from a water pipe, here’s what you do:


Shutting off the water to a leaking pipe may be as simple as closing the pipes shut-off valve.

Shut-off valves can be buried in the ground. Special tools may be needed to turn them off.

If that is the case, or you can't get to or don't know the right shut off valve to the leaking pipe, the next best solution is to close the main water supply valve.

The shut-off valve should be located somewhere around the outside of your home or in the basement where the water main comes into your home.

When you shut off the main water supply, your goal is to turn off all the water coming into your home, and you can stop most of the damage by turning off your water via the main water shut-off valve.

 In my opinion, it's the fastest and surest way to make sure all water getting to the broken pipe is stopped because all the water coming into your home has been shut off.

How to find the shut off valve

The valve is inside your home where the main water supply enters your home.

More complete details are in the video below:
http://www.balkanplumbing.com/close-open-valve-main-water-line-gate-valve/

In other cases, it may be outside in the street.
You can follow this link to know what to look for and how to shut off the water from the street
https://www.oneprojectcloser.com/main-cutoff-water-valve-street/

How to quickly drain the water

Some basements have floor drains, if you do, check to make sure it isn’t clogged.
Keeping it open and functioning will help drain the water.

If your basement does not have a floor drain, you’ll need specialized equipment to drain the water and other equipment to dry out your basement. Both are critical, and both need to be done fast before mold starts to grow. FYI mold can begin to develop within 24 hours.

Groundwater
That can be a real challenge. You can’t just find the shut-off valve and turn off Mother Nature.


If there's any good news: Groundwater flooding might not stink as badly as sewage.

Heavy rains in the New London area commonly cause the city to close streets for a few hours due to flooding.

Homes in the following areas historically are more susceptible to basement flooding than other areas of the Groton and New London area. Streets include Eugene O'Neill and Governor Winthrop Boulevard, Water Street, Broad Street and Connecticut Avenue, Truman and Blackhall streets, Bank and Tilley streets, Pequot Avenue near Green Harbor Beach Park, and Garfield Avenue at Elm Street.

Stopping Ground Water
After you or a professional water remediation expert cleans up the water and the damage and makes it safe, you’ll need to find a way to stop that groundwater problem in the future.

Leaky basement foundation
 Find a waterproofing pro or a structural engineer because you could have a foundation problem.

Leaky basement windows
If your window wells fill up water (from a flooded yard or clogged gutters) water may leak into the basement through and around the windows.

Excessive amounts of rain, poor yard drainage and sewer backups are common causes behind leaky windows or a cracked foundation.

FYI - rainwater is one of the most common reasons of basement flooding.

Sewage
If the water is dirty or you can’t tell where it’s coming from, don't flush the toilet or run any appliances with drains like washing machines or dishwashers.

Because if one of those items is causing the problem, you'll only increase the flooding.

Sewage leaks are caused by a septic tank backup or clogged sewer line.

You should start the cleanup process as soon as possible because this can get messy and could easily magnify the problem if not handled quickly and correctly.

Sewage leaks can turn into such hazards if not treated successfully and rapidly based on the potential germs and dangers; it’s best to contact the professionals. Pro’s are trained for this type of situation,

  • If you have a backed-up septic tank, you’ll need a septic tank specialist to handle the situation.

  • You may find that the leak comes from an outside city sewer service, you'd need to call your local sewage department.

    (Your local sewage authority may help with pumping services, or you can submit a reimbursement claim.)

The city of New London had a lawsuit filed back in 2017 when a Vauxhall Street homeowner over a sewage back up.

“In this particular case, Gills said, it was determined that an illegal floor drain connected to the sewer system was the point of entry for the sewage into the basement.  The suit, claims the backup was due to negligence and carelessness of the city and Veolia for not properly maintaining the wastewater system. The suit also alleges the city was aware that sewage backups are persistent at commercial and residential properties in the Vauxhall Street area. “https://www.theday.com/article/20170707/NWS01/170709472

It does happen, so take photos and videos just in case you find yourself in a similar situation.

NOW is not the time to drag your feet

The faster you get started on taking care of this mess, the less amount of damage and repair costs you’ll have to deal with in the future. Faster is better in this situation.

So immediately stop flushing toilets and running faucets, the water moving through the system and the sewage will only continue to build up and create an even more significant problem.

If you have a septic system, your only alternative is to call the septic company to have your tank pumped ASAP to stop the problem from growing.

After you have identified the problem and stopped the issue at the source

  • Call a clean-up ora basement flood recovery, or a  remediation company like us, and we can walk you through everything, including dealing with the insurance company

  • Call your insurance company – they will be able to advise you on next steps, including clean-up and claims procedures.

  • If you're on city sewer, report your basement sewage issue to the City / Town.

    They will use the information to help determine if the city/town's infrastructure needs any work.

Why a restoration company to clean debris and remove the water?

There are certain parts of the clean-up process you can handle yourself, but for things like mold remediation and drying the basement, it’s best to call a professional.

  • When Drywall gets wet, it acts like a sponge. So it will need to be cut out and tossed out.

    Plaster walls may be able to be saved, but they need significant air movement behind the wall to dry the studs.

  • If mold grows, you will need an anti-microbial application to kill it.

  • Rescue as much as you can, but toss anything that is ruined.

    You need to get things out of the water asap, the longer they stay wet, the greater tendency they will rot, warp, or develop mold and mildew problems.

  • Keep an inventory of everything you’re clearing out. You can't trust that your insurance company will take your word for damaged items that you didn't document the day of the event.

  • If your carpets have padding, they will probably be soaked, and you’re going to have to rip them up and replace them.

    Leaving wet carpeting may lead to mold growth, and that can quickly turn into a long-term problem.

Preparing To Talk to Your Insurance Company
Surprisingly, insurance companies do not always have your best interest in mind.  Let us help you make sure you maximize your claim and get the most assistance.

  • Thoroughly document damaged items in your home, take as many pictures as you can—video too. They will come in very handy!

  • You may not get everything that you expect from your insurance company, so make sure to go over your claim, so you know how much money to expect.

  • Keep all your receipts for anything you buy as well as any repair work.

  • Your insurance company may be more willing to help you if you have a plan in place to prevent future flooding, find out if you need to do any work on your plumbing system.

Salvage what you can
The faster you get items out of water’s way, the more likely you’ll be able to save them.

  • Move all electrical items first. Remember, turn off your power leading into the affected area, especially if water rises above electrical outlets.

Make sure to get all damaged items to a dry spot in a well-ventilated area to help them dry out.

Don't try to dry things in the basement, not only will it not dry thoroughly (if at all) it will add more moisture into the air, and you will do more harm to the basement.

We need to dry the basement out asap so make sure to take all wet and damp items out of the area.  

Depending on the moisture content and the temperature of the surrounding air, it takes quite some time for all the items to dry. Most things will dry in about 48 hours. Although even at the 48-hour dry time mold growth can occur.

That’s why in most cases an antimicrobial spray is used to prevent mold growth.

If they remain wet, they may need to be thrown away to avoid mold and mildew.

  • The best advice is to scrutinize things after the 48-hour period and decide the best course of action.

Don’t try to save wet cardboard boxes, they suck up water and are readily susceptible to bacterial growth.

  • Salvage the contents, throw the boxes away.

Freeze your assets
If valuable documents have gotten wet, you can put them in the freezer. Freezing may stop the mildew growth and deterioration of the paper.

Remember, keep an inventory
As each item is removed from your basement and treated for water damage, add it to an inventory list.

That includes all estimates and receipts from any restoration or repair procedures. These documents will become incredibly important when you start to prepare your insurance claim.

Get rid of the water.
If you don’t have power, a mop and bucket will work too.

Use a wet/dry vacuum. Note: be very careful to only plug it into outlets that are safe and dry.

Don’t use an extension cord that could fall into the water or get wet from resting on a wet surface.

It's a hazard, and you run a real risk because the connection could short out and give you a shock or worse.

Water and electricity do not mix.

Moving the water out of your basement is only part of the problem.

What happens next could wreak havoc on your house for years to come.

Getting rid of the water is undoubtedly the 1st step, but actively drying out the basement is important to do because dampness breeds mold.

Fact is, if you only get rid of the water and don't sufficiently dry out and add anti-microbial solution where needed you are opening up your entire home to mold growth

Dry your ENTIRE basement area (use professional Air Movers and Dehumidifiers)

  • Mold starts to grow within 24 hours, sometimes sooner based on how wet and warm it is.

    Dry out the basement as fast as you can to reduce mold growth.

  • If the drywall were affected, you'd probably have to cut away the areas that were touched by water because the drywall will crumble and that paper backing you see on the drywall? It's a good source of food for mold.

  • Point air movers at porous objects like drywall and other spots that have become saturated with water.

    Air movement will speed up the drying process.

  • Run a dehumidifier to absorb the water in the air of your basement.

    Professional remediation Companies use professional equipment built for just this type of situation and their plus they are exceptionally safe to have in your home too.

  • Cut and remove the bottom of the wall that's been exposed to water. Remember that drywall will suck up that water like a sponge. So even though the actual water didn't get that high, once it touches the drywall, it will "wick" the water up.

  • That's why in even the smallest basement flood, in many cases you are forced to remove the 1st 12 inches of the wall.

We remove the mold-susceptible lower section of your wood-framed basement wall.
Moisture-damaged fiberglass insulation is removed. Existing electrical wall outlets can usually remain in place.

Next step
After mopping up all the water, air movers and a dehumidifier are needed to help dry out the area.
Dry out the entire area as soon as possible

Dispose of damaged property correctly
Dispose of damaged items responsibly: you’ll be tempted to throw everything into a dumpster and send it all away and out of site.

  • If you have baseboard trim, take it up first
    If it’s the baseboard (or any wood like material) is pressboard, it will probably have to be tossed.

    If the material is real wood, you might be able to save it.

  • Organize damaged goods into piles and take what you can to recycling centers, it can be a lot of work up front but makes it easier when you’re at the landfill dumping all the debris.

Visit your city or town’s waste management site to learn where to take and recycle any spoiled electronics from cell phones to TVs and computers, furniture, old paints, stains, adhesives and other toxic liquids, even drywall.

Check the web to find other recycling centers closer to your neighborhood.

Disinfect Every Surface
Every single thing that was touched by water needs to be evaluated.

Use a mixture of hot water, heavy-duty cleaner (like a safe and robust anti-microbial) and a hearty scrub brush on your walls and flooring, if you have never done it before, or you don't know what to look for you may not be able to kill all of the bacteria and prevent continued mold growth in your basement.

If you go through the process make sure you are hyper-vigilant when you are going through this disinfecting stage.

One of the worse things that could happen is that you spend all your effort, time and money and miss something.

It may not sound like much, but mold multiplies fast, and if you have not killed it all and left moisture, it will continue to breed and eat, it will overtake of the back of your wall.

Sadly you may not notice until you smell the odor and look to investigate.

If behind the wall, the mold has grown you will have to tear down that section again (probably more of it at this point) and not only clean it all out again you may have to replace some of the studs in that area too.

Just a heads up, by the time you smell the mold behind the wall, in most cases you facing a rather substantial mold infestation.

The process of removing water-damaged items, getting the water remediated and surface cleaning correctly can be a lot of work.

If you’d rather have a certified and fully insured professional handle the damage, call a licensed water remediation/restoration service (like us) that can do all this work for you.

A Heads Up
Some companies show up with one person in a truck with a high-powered fan and think, that’s good enough to dry a basement, but don't be fooled.  

For example, improper technique, (like not allowing the home to dry for long enough or to fail to treat drywall properly) puts your home at risk for mold or mildew in addition to the flooding damage.

Summary

  • Rugs and floor coverings usually take the most damage, so move them outside to dry as soon as you can.

  • Get the wet carpeting out of the basement as soon as possible.

    Not taking the carpeting out can stop the floor underneath from drying quickly and mold can start, or it can create more damage. So get those carpets out ASAP.
    Although it can be difficult to dry out these materials adequately, sometimes wet carpeting can be saved.

    Consult a restoration specialist or a carpet cleaning contractor for recommendations.
    If the carpet isn’t dried properly, it can also harbor mold and mildew.

  • Expect anything that may have absorbed fluids, like wood flooring, floor underlayers, etc., to be thrown out.

  • Wet-dry vacs can get lot’s of the water out. If necessary, supplement the vacuum with old rags or towels.

  • Remove any wet or damaged drywall and insulation to prevent the spreading of mold.

  • An industrial dehumidifier is incredibly valuable for this type of situation.

  • Get as much ventilation as possible, as soon as possible. Open windows, open doors and put fans around the area for air circulation and to speed drying time.

  • Wash down floors and walls to remove any dirt left behind by the water.

  • Once the floor and walls dry, use an anti-microbial spray to discourage mold and mildew from developing.

  • In many cases, basements need a few days of drying time.

    Mold and mildew grow fast, so don’t forget to clean, any HVAC equipment, the foundation floor, or any walls and stairwells, so they are completely dried out and disinfected.

    Sometimes you can’t take everything out so make sure to clean those items that are bolted in, think HVAC, furnaces, or other equipment that can’t be moved.

    Have any carpets or rugs you were able to salvage professionally cleaned and dried.

    If you don’t want the hassle and the responsibility for disposal, potential health issues and a steep learning curve you can call SERVPRO, we offer a free quote, and we will help you with your insurance company too.


Our contact info is: SERVPRO of New London
239 Williams St  Unit #6 
New London, CT 06320
Phone: (860) 736-3200

Sewage Clean Clean Up in New London, CT

7/12/2018 (Permalink)

Water Damage Sewage Clean Clean Up in New London, CT Sewage Clean Clean Up in New London, CT

As per our experience, the most common source of sewage entering a house or commercial property is from floor drains, shower drains and toilets backing up which can be caused by clogged drain lines or heavy rains. When sewage contamination occurs, it is important to avoid the contamination where possible. The sewage can contain dangerous bacteria and pathogens, and the fumes and gasses produced by sewage spills can be toxic.
Our Sewage Damage Clean up experts in New London, follow a stringent process to ensure a successful remediation of the affected property each and every time. We utilise air scrubbers to remove odours and harmful gasses from the air and will remove any damaged or affected porous material such as floor coverings, wall lining, furniture and personal items.

Our trained Sewage Contamination Clean up technicians handle all contaminated materials with special care while wearing appropriate personal protective equipment to prevent cross-contamination to unaffected areas. If you required Sewage Cleanup in New London, Contact SERVPRO of New London today.

Water damage warnings and tips - New London Water Damage Restoration Services

7/5/2018 (Permalink)

Water Damage Water damage warnings and tips - New London Water Damage Restoration Services Water damage warnings and tips - New London Water Damage Restoration Services

When flooding strikes our local area, lives can be disrupted and homes may experience water damage.

Important warnings about water damage:

  • Do not go into rooms with standing water if the electricity is still on!
  • Do not use electrical appliances while on wet surfaces.
  • Do not use an ordinary vacuum to remove water.
  • Do not lift tacked down carpet without professional help.

Help minimize additional water damage and costs by following these steps:

After experiencing water damage:

  • Use fans to circulate the air and assist drying,
    • Use dehumidifiers if available,
    • Remove as much water as possible by mopping and blotting,
    • Wipe furniture dry,
    • Lift draperies off carpet, loop through a coat hanger, and place the hanger on the drapery rod,
    • Prop up wet furniture cushions for even drying and place small wood blocks under furniture legs,
    • Remove wet area rugs or other floor coverings,
    • Open furniture drawers, closet doors and luggage to enhance drying,
    • Move photos, paintings and art objects to a safe, dry location,
    • Remove wet fabrics and dry them as soon as possible. Hang furs and leather goods to dry separately at room temperature,
    • Do not remove damp books from shelves. Leave tight to prevent pages from rippling,
    • Control interior temperatures with heat or air conditioning. Keep interior temperatures between 70º and 80º.

If you need water, fire, or mold restoration services, the professionals at SERVPRO of New London are here to help you! Call us at (203) 630-2273

BBQ Fire Damage Restoration in New London CT

6/25/2018 (Permalink)

Fire Damage BBQ Fire Damage Restoration in New London CT BBQ Fire Damage Restoration in New London CT

It’s summer now. There’s nothing like outdoor grilling. It’s one of the most popular ways to cook food. But, a grill placed too close to anything that can burn is a fire hazard. They can be very hot, causing burn injuries. Follow these simple tips and you will be on the way to safe grilling.

SAFETY TIPS

  • Propane and charcoal BBQ grills should only be used outdoors.
  • The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
  • Keep children and pets at least three feet away from the grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended.
  • Always make sure your gas grill lid is open before lighting it.

CHARCOAL GRILLS

  • There are several ways to get the charcoal ready to use. Charcoal chimney starters allow you to start the charcoal using newspaper as a fuel.
  • If you use a starter fluid, use only charcoal starter fluid. Never add charcoal fluid or any other flammable liquids to the fire.
  • Keep charcoal fluid out of the reach of children and away from heat sources.
  • There are also electric charcoal starters, which do not use fire. Be sure to use an extension cord for outdoor use.
  • When you are finished grilling, let the coals completely cool before disposing in a metal container.

In case if you need help with fire damage restoration, we are here to help. Contact SERVPRO of New London.

Water damage restoration due to water heater failure

6/25/2018 (Permalink)

Water Damage Water damage restoration due to water heater failure Water damage restoration due to water heater failure

As per our records, water heater failure is one of the common issues for water damage. however, you can help prevent hot water heater problems, including a leaking water heater, with these few water heater maintenance.

  • Check your water heater’s age. If your water heater reaches its life expectancy, the risk of a slow leak or sudden burst increases. Consequently, your efforts to inspect and maintain the water heater should increase.
  • What is an anode rod and why should you care? A sacrificial anode rod is installed in water heaters to avoid corrosion of the tank. To determine if your anode rod needs to be replaced, it should be inspected once every two years and at least annually once the warranty has expired.
  • Clean out your water heater regularly.Regular water heater maintenance should include removing sediment by flushing the tank every six months. Water heaters can be flushed by attaching a garden hose to the valve at the base of the water heater.
  • Get an inspection annually. Don’t forget to have a plumbing professional inspect your water heater’s shut-off valve and all piping annually. Signs of broken valves and loose or wet joints and rust are a signal that more severe damage is coming. 

Don’t get stuck with cold showers and costly water damage repairs due to water heater failure. Reduce your risk with these guidelines for avoiding water heater failure.

Please follow the tips outlined in our Water Damage Tips—Until Help Arrives Guide to protect yourself and your property.

New London Water Damage Restoration

6/4/2018 (Permalink)

Water Damage New London Water Damage Restoration New London Water Damage Restoration

When flooding strikes our local area, lives can be disrupted and homes may experience water damage.

Important warnings about water damage:

  • Do not go into rooms with standing water if the electricity is still on!
  • Do not use electrical appliances while on wet surfaces.
  • Do not use an ordinary vacuum to remove water.
  • Do not lift tacked down carpet without professional help.

Help minimize additional water damage and costs by following these steps:

After experiencing water damage:

  • Use fans to circulate the air and assist drying,
  • Use dehumidifiers if available,
  • Remove as much water as possible by mopping and blotting,
  • Wipe furniture dry,
  • Lift draperies off carpet, loop through a coat hanger, and place the hanger on the drapery rod,
  • Prop up wet furniture cushions for even drying and place small wood blocks under furniture legs,
  • Remove wet area rugs or other floor coverings,
  • Open furniture drawers, closet doors and luggage to enhance drying,
  • Move photos, paintings and art objects to a safe, dry location,
  • Remove wet fabrics and dry them as soon as possible. Hang furs and leather goods to dry separately at room temperature,
  • Do not remove damp books from shelves. Leave tight to prevent pages from rippling,
  • Control interior temperatures with heat or air conditioning. Keep interior temperatures between 70º and 80º.

Stop Mold Growth in Basements

6/4/2018 (Permalink)

Mold Remediation Stop Mold Growth in Basements Stop Mold Growth in Basements

Stopping mold growth in a basement is important. You should treat mold growth as soon as you notice it to prevent possible health problems or damage to your basement. Before you treat the mold, you need to identify the source of moisture that is causing the mold growth. After addressing underlying moisture issues, immediately remove the mold. To prevent future mold growth, keep the humidity level in your basement below 50%.

Find the source of the problem. Moisture control is the key to solving mold problems. If you have a wet basement, you will need to find out what is causing the water issues before you treat the mold problem. Common culprits include:

  1. Defective gutters
  2. Groundwater seepage
  3. Poorly designed window wells
  4. Ineffective subsurface drainage system
  5. Cracks in a house’s foundation
  6. Internal sources of humidity like humidifiers or frequent cooking 

Address sources of internal moisture. The mold problem in your basement may be the result of internal sources of moisture, rather than moisture entering the basement from outside. Remove humidifiers from the basement, and do not cook in the basement unless absolutely necessary. Make sure other sources of moisture, like the clothes dryer and bathroom, are properly ventilated. 

Fix leaking pipes, sinks, and toilets. Your basement could be wet due to a leaking pipe, sink, or toilet. Carefully examine these potential sources of moisture. If you discover a leak, fix the problem as soon as possible. If necessary, seek professional help. 

If You See Signs of Mold, 
Call Us Today – 800-734-3213 SERVPRO of New London CT

Residential Mold Remediation in New London CT

6/4/2018 (Permalink)

Mold Remediation Residential Mold Remediation in New London CT Residential Mold Remediation in New London CT

A mold problem can present a serious health risk for people exposed at your residential property. Mold infestations can be caused by minor water intrusions like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up, is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call SERVPRO of New London CT who will respond quickly and work fast to manage the situation. Mold can spread quickly through a property if left untreated.

SERVPRO professionals can respond swiftly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, the crew will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to its preloss condition.

When the need arises for professional cleaning or emergency restoration services, SERVPRO of New London CT has the training and expertise to help make it “Like it never even happened.” Whether your need is removing an odor problem or deep cleaning of floors or carpets, you can depend on SERVPRO of New London located in East Haven, CT to get the job done right the first time. We’ll respond promptly and make your home look its very best. Learn more about our Commercial Cleaning Services.

We are available throughout Connecticut 24 hours a day. Our expertise includes residential restoration services for fire and water damage, including electronics restoration and document drying. Additionally, we are your best resource for mold remediation.

Electricity Safety Checklist

5/25/2018 (Permalink)

Fire Damage Electricity Safety Checklist Electricity Safety Checklist

  • Call a qualified electrician or your landlord if you have: 
    Frequent problems with blowing fuses or tripping circuit breakers
  • A tingling feeling when you touch an electrical appliance
  • Discolored or warm wall outlets
  • A burning or rubbery smell coming from an appliance
  • Flickering or dimming lights
  • Sparks from an outlet q Inspect your home for hidden electrical hazards. 
  • Inspect your home for hidden electrical hazards.
  • Check electrical cords to make sure the wires are not damaged, cracked or loose. If the cords need to be repaired, take the item to a professional repair shop, hire an electrician or replace with a new item.
  • Make sure cords are not running across doorways or under carpets. If they are, have a qualified electrician install more outlets.
  • Keep children away from electric cords and outlets. Cords placed in the mouth can cause a burn and objects placed in a receptacle can cause a shock, burns or electrocution.
  • Make sure that all receptacle outlets and switches have faceplates.
  • Never put more than one plug in each receptacle. An outlet may have one or more receptacles — one to receive each plug.
  • Be sure that the bulbs in your lights match what is safe for the lamp. There should be a sticker that indicates the maximum wattage for the light bulb — such as use maximum of a 60 watt bulb.
  • Light bulbs in the living area of your home, including closets, should have a shade or globe for protection. Light bulbs can get very hot and cause a fire if something that can burn is too close.
  • Ground-fault circuit interrupters (GFCIs) reduce the risk of shock by shutting off an electrical circuit when the circuit could be a shock hazard. Your home should have GFCIs in the kitchen, bathroom(s), laundry, basement, garage, and outdoor areas.
  • Heat producing appliances such as a toaster, coffee maker, iron or microwave oven draw a lot of electricity. Plug only one heat producing appliance in each outlet to prevent wiring from overheating.
  • Buy only appliances that are listed by a qualified testing laboratory.
  • Arc-fault circuit interrupters (AFCIs) protect against fire by monitoring the electrical current in a circuit and shutting off the circuit when unintended arcing occurs. AFCIs should be installed in your home. If not, have a qualified electrician install them for you.
  • Keep ladders away from overhead power lines, including the electrical service into your home.

Fire safety at homes !

5/25/2018 (Permalink)

Fire Damage Fire safety at homes ! Fire safety at homes !

Spring is when many people decide to open up their seasonal houses, cabins, and cottages. An important part of the preparation is gearing up for fire safety. Just like permanent housing, vacation homes are vulnerable to unsafe conditions.

By the time vacationers arrive at their seasonal homes, the smoke alarms and carbon monoxide (CO) alarms may no longer work and chimneys could be blocked.

Here are some safety tips:

  • Install smoke alarms in every sleeping room, outside each separate sleeping area and on every level of the home.
  • Test smoke alarms at least once a month using the test button.
  • Install CO alarms outside each separate sleeping area, on every level of the home, and in other locations as required by laws, codes, or standards.
  • Test CO alarms at least once a month.
  • Pack extra batteries for smoke alarms and CO alarms in case they need replacing.
  • Make a home escape plan. Practice the plan with everyone in the household, including visitors.
  • Know the telephone number of the local fire department and the address and phone number of the vacation home.
  • Chimneys and vents need to be cleaned and inspected by a qualified professional at least once a year.
  • If you smoke, smoke outside. Use deep, sturdy ashtrays.
  • If you are renting, contact the property manager, landlord, or fire department to be sure that smoke alarms and CO alarms are installed and properly working.